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Supreme Court Holds Section 13(2)(a) of Consumer Protection Act, 1986 is Directory — District Forum Can Extend Time for Filing Reply Beyond 45 Days in Exceptional Circumstances. The 30-day period for filing reply commences from receipt of notice by the opposite party.

The Supreme Court Constitution Bench addressed two questions referred regarding Section 13(2)(a) of the Consumer Protection Act, 1986. The first quest...

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Legal Profession and Consumer Protection Laws: Navigating the Boundaries Exploring the Applicability of Consumer Protection Laws to Advocates and Legal Services

The case concerns the applicability of the Consumer Protection Act, 1986 (CP Act), as re-enacted in 2019, to complaints alleging "deficiency in servic...

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Court Orders MSEDCL to Refund Excess Charges to Consumers Maharashtra State Electricity Distribution Company Ltd. found in violation of MERC orders; Consumer Grievance Redressal Forum directs refunds with interest.

The consolidated petitions, involving orders passed by the Consumer Grievance Redressal Forum (CGRF) in individual complaints against the Maharashtra ...

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Supreme Court Upholds Rajasthan Electricity Regulatory Commission’s 2016 Open Access Regulations. Balancing Grid Stability and Consumer Rights Under the Electricity Act, 2003

Jurisdiction of RERC – Whether RERC could regulate inter-state open access under the Electricity Act, 2003. Held: Yes, as the Act empowers State ...

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Supreme Court Allows Revision Petition in Consumer Execution Proceedings. Holds that Execution is Continuation of Consumer Dispute Under Section 21(b) of Consumer Protection Act, 1986.

The present Civil Appeal arose out of execution proceedings initiated by the Respondent-Complainant, K. A. Nagamani, against the Appellant, Karnataka ...

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Bombay High Court Allows Petition of Hindustan Petroleum Corporation Ltd. Against MSEDCL Over Tariff Categorization of LPG Bottling Plant as Industrial Activity. LPG Bottling Plant Held to Be Manufacturing Activity Entitling Petitioner to HT I Industrial Tariff Under MERC Tariff Order.

The Petitioner, M/s. Hindustan Petroleum Corporation Limited, challenged the categorization of its LPG Gas Bottling Plant at Sangli under the HT II Co...

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Supreme Court: Promotional Trailers Do Not Create Contractual Obligations; No Deficiency in Service or Unfair Trade Practice. Creative Freedom in Art Protects Film Producers from Consumer Claims Regarding Missing Promotional Content.

The Supreme Court addressed whether a promotional trailer creates a contractual obligation or leads to an unfair trade practice under the Consumer Pro...

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Supreme Court Allows Joint Consumer Complaint by Flat Buyers Under Section 12(1)(c) of Consumer Protection Act, 1986 — Common Grievance Sufficient Despite Different Dates, Costs, and Sizes. NCDRC's Dismissal Set Aside, Matter Remitted for Fresh Consideration.

The appeal arose from an order of the National Consumer Disputes Redressal Commission (NCDRC) dated 19 February 2016, which dismissed a consumer compl...