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Search Results for "consumer complaint"

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Tribunals

National Consumer Disputes Redressal Commission Allows Appeal Against Dismissal of Complaint for Non-Prosecution Due to COVID-19 Pandemic. Delay in Filing Process Caused by Court Closures and Advocate's Inability to Present Envelopes Held to Be Sufficient Ground for Restoration.

19 Sep 2025

The petitioner, Deepak Sharma, filed a consumer complaint (Case No. 153/2021) before the District Consumer Disputes Redressal Commission, Jaipur-First...

High Court

Bombay High Court Allows Writ Petition Challenging Consumer Forum Order for Lack of Jurisdiction and Limitation. Consumer Complaint Dismissed as Forum Lacked Territorial Jurisdiction and Complaint Was Filed Beyond Limitation Without Condonation Application.

12 Sep 2025

The petitioner, Heena Mohammeddin Kashmiri, filed a Consumer Complaint No. MSDF/198/2008 before the District Consumer Disputes Redressal Forum, Mumbai...

Supreme Court

Supreme Court Dismisses Consumer Complaint Against Builder for Refund of Consideration Due to Premature Filing and Lack of Deficiency Proof. Complaint Filed Before Expiry of Contractual Grace Period Under Allotment Terms, and Appellants Failed to Establish Incomplete Work or Delay in Possession Offer.

16 Sep 2022

The dispute arose from a consumer complaint filed by the appellants against the respondent-company, a builder, alleging deficiency in service due to d...

Tribunals

National Consumer Disputes Redressal Commission Allows Withdrawal of Complaint in Consumer Case Due to Settlement Between Parties. Dispute Resolved Amicably, Complaint Withdrawn Under Consumer Protection Act.

19 Jun 2025

The case involves a consumer complaint filed by Suraj Meghraj Tajne against M/s. Sinhraj Builders & Developers Pvt. Ltd. and four others before the Na...

High Court

Bombay High Court Upholds Condonation of Delay in Consumer Complaint Under Article 227 — Liberal Approach Required When Complaint Was Filed Before Wrong Forum Due to Jurisdictional Error. The court held that the period spent before the wrong forum must be excluded and a liberal approach is warranted in consumer matters.

2 Jul 2026

The petitioner, Godrej Projects Development Ltd., challenged an order of the State Consumer Disputes Redressal Commission, Maharashtra, which dismisse...

Supreme Court

Supreme Court Allows Class Action in Consumer Dispute Over Non-Delivery of Commercial Units. The Court Held That Sameness of Interest, Not Identical Cause of Action, Is Required for Class Action Under Section 12(1)(c) of the Consumer Protection Act, 1986.

10 May 2019

The appeal arose from a judgment of the National Consumer Disputes Redressal Commission dismissing a complaint filed by 44 appellants under Section 12...

Supreme Court

Supreme Court Upholds Class Action by Homebuyers Under Section 35(1)(c) of Consumer Protection Act, 2019 — Builder's Objection on Miniscule Percentage Rejected. Commonality of Interest Found in Delay in Possession and Unfair Trade Practices, Allowing Representative Complaint for All 1134 Apartment Purchasers.

17 Dec 2021

The case involves an appeal by Brigade Enterprises Limited, a builder, against an order of the National Consumer Disputes Redressal Commission (NCDRC)...

Supreme Court

Complainant not required to prove service obtained for self-employment livelihood unless appellant proves commercial purpose.

10 May 2024

Consumer Protection - Maintainability of Complaint - Definition of Consumer - Service obtained for Commercial Purpose - Onus of Proof - Burden of Proo...

Tribunals

National Consumer Disputes Redressal Commission Allows Appeal Against State Commission Order in Consumer Execution Proceedings — Compliance of Decree for Possession or Refund with Interest. The court set aside the impugned order and remanded the execution applications for fresh adjudication, keeping all contentions open.

7 Aug 2025

The case involves an appeal by Kishore Bhardwaj, the complainant/decree holder, against a common order dated 11.09.2024 passed by the State Consumer D...

Supreme Court

Supreme Court Dismisses Insurer's Appeal in Consumer Dispute Over Fire Insurance Claim Limitation and Assessment. Complaint was within limitation as cause of action was continuing due to insurer's subsequent actions like appointment of investigator and correspondence, under Section 24A of Consumer Protection Act, 1986, and NCDRC's award based on surveyor's report was upheld.

18 Aug 2021

The dispute arose from a fire insurance claim where the insured, a manufacturer, suffered total destruction of plant, machinery, and stock due to a fi...

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