Case Note & Summary
The appeal arose from a decision of the National Consumer Disputes Redressal Commission (NCDRC) which partly allowed the insurer's appeal against the State Consumer Disputes Redressal Commission (SCDRC) order directing payment of 75% of the claim amount. The respondent, Mahendra Construction, had purchased a hydraulic excavator in 2004-05 and insured it with New India Assurance Company Limited from 15 November 2004 to 14 November 2005. A claim was lodged on 12 April 2005 for damage by fire allegedly set by Naxalites, which was settled. The excavator remained uninsured until 10 October 2006 when it was insured with the appellant, Oriental Insurance Company Limited, for the period 11 October 2006 to 10 October 2007. Five days later, on 15 October 2006, the excavator allegedly caught fire. The insurer repudiated the claim on 25 November 2008 on the ground that the proposal form did not disclose the previous claim lodged with New India Assurance, as required under paragraph 25(g) of the proposal form. The SCDRC allowed the claim, holding that the previous insurance policy was enclosed and the insurer could have verified the facts. The NCDRC partly allowed the appeal, deducting 25% of the amount for non-disclosure. The Supreme Court considered whether the insurer was justified in repudiating the claim. The Court held that insurance contracts are uberrimae fidei (utmost good faith), imposing a duty on the insured to disclose all material facts. The proposal form specifically asked for details of claims lodged in the preceding three years. The respondent merely wrote 'enclosed' and attached the previous policy, but did not disclose the settled claim. The Court found that the previous claim was a material fact that would influence a prudent insurer's decision. The burden of proof lies on the insurer to establish non-disclosure, which was discharged by placing the proposal form and evidence of the previous claim. The Court rejected the NCDRC's reasoning that the insurer could have discovered the fact with ordinary diligence, holding that the insured's duty to disclose is primary and cannot be shifted. The Supreme Court set aside the NCDRC order and dismissed the complaint, allowing the appeal.
Headnote
A) Insurance Law - Duty of Utmost Good Faith - Non-Disclosure of Material Fact - The insured is under a solemn obligation to make full disclosure of material facts in the proposal form; failure to disclose a previous claim settled by another insurer amounts to suppression of a material fact, entitling the insurer to repudiate the contract. (Paras 11-14) B) Insurance Law - Material Fact - Proposal Form - Any fact which would influence the mind of a prudent insurer in deciding whether to accept the risk is a material fact; information regarding claims lodged in the preceding three years is material and must be disclosed. (Paras 11-12) C) Insurance Law - Burden of Proof - The burden of establishing misrepresentation or suppression of material facts lies on the insurer; however, once the insurer places evidence of non-disclosure, the insured cannot shift the burden to the insurer to conduct further enquiries. (Paras 11-12) D) Insurance Law - Repudiation - The NCDRC erred in holding that the insurer could have discovered the previous claim with ordinary diligence; the insured's duty to disclose is primary and cannot be diluted by the insurer's ability to investigate. (Paras 10-14)
Issue of Consideration
Whether the insurer was justified in repudiating the insurance claim on the ground of non-disclosure of a previous claim in the proposal form, and whether the NCDRC erred in holding that the insurer could have discovered the fact with ordinary diligence.
Final Decision
The Supreme Court allowed the appeal, set aside the NCDRC order, and dismissed the complaint filed by the respondent. The insurer was held justified in repudiating the claim due to non-disclosure of a material fact.
Law Points
- Duty of utmost good faith
- Material fact
- Non-disclosure
- Repudiation of insurance claim
- Burden of proof on insurer
- Proposal form disclosure



