Case Note & Summary
The Supreme Court allowed the appeal filed by Surendra Kumar Bhilawe against The New India Assurance Company Limited, setting aside the National Commission's order and restoring the orders of the District Forum and State Commission. The dispute arose from an insurance claim for a truck that met with an accident on 13.11.2011. The appellant was the registered owner of the truck, which was insured with the respondent insurer. The insurer repudiated the claim on the ground that the appellant had sold the truck to one Mohammad Iliyas Ansari on 11.4.2008, and also cited delay in reporting the accident. The appellant contended that despite the sale agreement, ownership was not transferred; he continued to pay loan installments to ICICI Bank and the insurance premium, and the vehicle remained registered in his name. The District Forum allowed the complaint, directing payment of Rs.4,93,500/- with interest, which was upheld by the State Commission. However, the National Commission reversed these orders and dismissed the complaint. The Supreme Court held that the National Commission erred in interfering with the concurrent findings of fact by the lower fora. The court noted that the appellant remained the registered owner, the policy was in his name, and the insurer failed to produce evidence of transfer or that the premium was paid by the alleged buyer. The court emphasized that mere execution of a sale agreement does not transfer ownership under the Motor Vehicles Act, 1988. The insurer's repudiation was unjustified, and the appellant was entitled to the claim amount as assessed by the surveyor. The Supreme Court restored the orders of the District Forum and State Commission, directing the insurer to pay Rs.4,93,500/- with 6% interest per annum from 6.10.2012, along with Rs.5,000/- for mental harassment and Rs.2,000/- for litigation costs.
Headnote
A) Insurance Law - Motor Vehicle Insurance - Ownership and Insurable Interest - The appellant, as registered owner and policyholder, retained insurable interest despite a sale agreement, as ownership was not transferred under the Motor Vehicles Act, 1988. The insurer's repudiation based on alleged sale was unjustified. (Paras 3-22) B) Consumer Protection - Deficiency in Service - Repudiation of Claim - The insurer's failure to honor the surveyor's assessment and repudiation without valid grounds constituted deficiency in service under the Consumer Protection Act, 1986. (Paras 14-23) C) Evidence - Burden of Proof - Transfer of Ownership - The insurer failed to produce evidence of actual transfer or payment of premium by the alleged buyer; the registered owner's continued payment of loan installments and insurance premium established his ownership. (Paras 19-24)
Issue of Consideration
Whether the appellant, as the registered owner of the vehicle, is entitled to claim insurance despite having entered into a sale agreement with a third party, and whether the insurer's repudiation of the claim was justified.
Final Decision
Appeal allowed; National Commission order set aside; orders of District Forum and State Commission restored; insurer directed to pay Rs.4,93,500/- with 6% interest from 6.10.2012, Rs.5,000/- for mental harassment, and Rs.2,000/- litigation costs.
Law Points
- Insurance claim
- ownership of vehicle
- sale agreement
- transfer of ownership
- registered owner
- consumer complaint
- surveyor report
- repudiation of claim
- delay in lodging claim
- interest on compensation



