Case Note & Summary
The appellant, Canara Bank, had extended credit facilities to the respondent, Leatheroid Plastics Pvt. Ltd., since 1980. On 4th January 2001, the bank agreed to restructure past debts and provide fresh facilities totaling over Rs.1 crore, secured by hypothecation of plant, machinery, and other assets under two deeds: a deed of hypothecation for a term loan of Rs.15 lacs, and an agreement for collateral security covering other facilities. Both deeds contained identical Clause 9, which obligated the borrower to insure the hypothecated assets for full market value and gave the bank liberty to insure at its discretion, with a clause that the bank would not be liable for non-admission or rejection of claims. The bank exercised its liberty and obtained an insurance policy covering stocks-in-process and building for Rs.50 lacs, Rs.2 lacs, and Rs.28.88 lacs, but did not cover plant, machinery, and accessories. On 28th August 2001, a fire damaged the respondent's stocks and machinery. The respondent lodged a claim with New India Assurance and received Rs.34,92,970/-, but discovered that the policy did not cover plant and machinery, which they valued at Rs.1.50 crores (the bank valued at Rs.31.76 lacs). The respondent filed a complaint before the National Consumer Disputes Redressal Commission alleging deficiency in service for failure to insure the machinery. The Commission allowed the complaint, directing the bank to pay Rs.31.76 lacs with 9% interest. The bank appealed to the Supreme Court, and the respondent filed a cross-objection seeking enhanced compensation of Rs.2 crores. The Supreme Court analyzed the contractual terms, particularly Clause 9 of both deeds, which placed the primary obligation to insure on the borrower and gave the bank only a liberty to insure. The Court held that the bank's failure to insure the machinery did not constitute deficiency in service, as the bank was not bound to insure and had no liability under the contract for uncovered losses. The Court allowed the bank's appeal, set aside the Commission's order, and dismissed the respondent's cross-objection.
Headnote
A) Consumer Law - Deficiency in Service - Bank's Duty to Insure Hypothecated Assets - The primary obligation to insure hypothecated assets lay on the borrower under the deed of hypothecation and collateral security agreement; the bank had only a liberty to insure, not a duty. The bank's failure to insure did not constitute deficiency in service under the Consumer Protection Act, 1986. (Paras 9-13) B) Contract Law - Interpretation of Insurance Clauses - Indemnity and Liability - Clause 9 of both agreements expressly provided that the bank shall not be liable for non-admission or rejection of claims, and the borrower agreed to indemnify the bank against loss. The bank's exercise of its liberty to insure only part of the assets did not create liability for the uncovered portion. (Paras 9-13) C) Consumer Law - Compensation - Assessment of Loss - The Commission's award of Rs.31.76 lacs based on the bank's valuation was set aside as the bank was not liable. The respondent's cross-objection for enhanced compensation was also dismissed. (Paras 13-14)
Issue of Consideration
Whether the bank was deficient in service for failing to insure the hypothecated machinery and accessories, given the contractual terms that primarily obligated the borrower to insure and the bank's liberty to insure at its discretion.
Final Decision
The Supreme Court allowed the appeal, set aside the order of the National Consumer Disputes Redressal Commission, and dismissed the respondent's cross-objection. The bank was held not liable for deficiency in service.
Law Points
- Consumer Protection Act
- 1986
- Deficiency in service
- Bank's duty to insure hypothecated assets
- Contractual interpretation
- Primary obligation of borrower
- Indemnity clause



