Case Note & Summary
The petitioner, Sundardas Nagwade, applied for a retail outlet dealership pursuant to an advertisement by Hindustan Petroleum Corporation Ltd. He was placed at Sr. No. 2. He filed a complaint under Clause 19 of the guidelines for selection of retail outlet dealership, which was rejected by a communication dated 7/10/2010. The petitioner challenged this rejection in a writ petition before the Bombay High Court, Aurangabad Bench. The petitioner argued that marks were not properly allocated under the head fixed assets, that the Technical Evaluation Committee did not consider his movable assets and capability to generate business, and that the Grievance Redressal Committee did not pass a speaking order. The respondent corporation contended that the complaint was considered and rejected. The court observed that the impugned communication was not a speaking order and did not disclose reasons. The court held that the Grievance Redressal Committee must pass a reasoned order. The court quashed the communication and directed the committee to pass a fresh reasoned order after hearing the petitioner. The writ petition was disposed of accordingly.
Headnote
A) Administrative Law - Grievance Redressal - Speaking Order - Clause 19 of Guidelines for Selection of Retail Outlet Dealership - The Grievance Redressal Committee is required to pass a speaking and reasoned order while rejecting a complaint under Clause 19 of the guidelines. The order must disclose reasons and cannot be a cryptic rejection. The court held that the impugned communication dated 7/10/2010 was not a speaking order and directed the committee to pass a fresh reasoned order after hearing the petitioner. (Paras 1-6)
Issue of Consideration
Whether the Grievance Redressal Committee's order rejecting the petitioner's complaint under Clause 19 of the guidelines for selection of retail outlet dealership is required to be a speaking and reasoned order.
Final Decision
The impugned communication dated 7/10/2010 is quashed. The Grievance Redressal Committee is directed to pass a fresh reasoned order after hearing the petitioner. Rule made absolute accordingly.
Law Points
- Natural justice
- Speaking order
- Grievance redressal
- Administrative law
- Reasoned decision




