Case Note & Summary
The applicant, World Phone Internet Services Pvt. Ltd. (WPISPL), a Delhi-based Class A Unified License ISP, filed an application under Section 9 of the Arbitration and Conciliation Act, 1996, seeking an interim injunction restraining the respondent, One OTT Intertainment Ltd. In Centre (OIL), from suspending internet services to the applicant's subscribers. The parties had entered into a Memorandum of Understanding (MOU) dated 19.06.2021 for a strategic licensed partnership to provide internet services. The MOU contained terms regarding the relationship of the parties as independent contractors and obligations to provide services. The respondent threatened to suspend services to over 22,000 subscribers of the applicant, citing alleged breaches. The applicant contended that the suspension would cause irreparable harm to its business and to the subscribers, who are third parties. The court examined the MOU and found that it created binding obligations, including a tenure clause. The court held that the applicant had made out a prima facie case, as the respondent's threat to suspend services without notice was arbitrary and contrary to the MOU. The balance of convenience was in favor of granting interim relief, as suspension would cause irreparable loss to the applicant and affect public interest. The court restrained the respondent from suspending or disconnecting the internet services of the applicant's subscribers pending the arbitration proceedings, subject to the applicant complying with its obligations under the MOU. The court also directed the parties to expedite the arbitration process.
Headnote
A) Arbitration - Interim Relief under Section 9 - Prima Facie Case - The court examined whether the applicant made out a prima facie case for grant of interim injunction restraining suspension of internet services - Held that the MOU created a binding obligation on the respondent to continue services during the subsistence of the agreement, and the threat of suspension without notice was arbitrary (Paras 1-10). B) Contract Law - Memorandum of Understanding - Binding Nature - The MOU dated 19.06.2021 between the parties contained specific terms regarding tenure and obligations - The court held that the MOU was not merely an agreement to agree but a binding contract, as it recorded a clear understanding of the working arrangement and obligations (Paras 2-5). C) Arbitration - Balance of Convenience - Suspension of Services - The court considered the impact on 22,000+ subscribers and the applicant's business - Held that balance of convenience was in favor of granting interim relief, as suspension would cause irreparable harm to the applicant and third-party subscribers (Paras 11-15). D) Arbitration - Irreparable Loss - Public Interest - The court noted that suspension of internet services would affect not only the applicant but also its customers, who are not parties to the dispute - Held that irreparable loss would be caused if interim relief was not granted, and public interest favored continuity of services (Paras 16-20).
Issue of Consideration
Whether the applicant is entitled to interim relief under Section 9 of the Arbitration and Conciliation Act, 1996, restraining the respondent from suspending internet services to the applicant's subscribers pending arbitration.
Final Decision
The court allowed the application and restrained the respondent from suspending or disconnecting the internet services of the applicant's subscribers pending the arbitration proceedings, subject to the applicant complying with its obligations under the MOU. The court also directed the parties to expedite the arbitration process.
Law Points
- Section 9 of Arbitration and Conciliation Act
- 1996
- Interim measures
- Prima facie case
- Balance of convenience
- Irreparable loss
- Memorandum of Understanding
- Independent contractor relationship
- Suspension of services
- Public interest



