Case Note & Summary
The dispute arose between a builder and a purchaser regarding the refund of a substantial amount paid for a residential flat that was not delivered as promised. The original allottee applied for the flat in 2012, paid a significant amount, but later decided to sell it due to construction delays. The purchaser, who stepped into the original allottee's shoes, faced further delays and sought a refund from the builder. The builder denied the claim, citing force majeure due to environmental regulations affecting construction. The National Consumer Dispute Redressal Commission (NCDRC) ruled in favor of the purchaser, directing the builder to refund the amount with interest. The builder appealed, arguing that the purchaser, as a subsequent buyer, could not claim the same rights as the original allottee. The Supreme Court analyzed the rights of subsequent purchasers and the implications of the builder's failure to deliver the flat on time. The court ultimately modified the NCDRC's order, granting the purchaser a refund with interest from the date the builder acknowledged the transfer of rights. The decision underscored the need for equitable treatment of consumers, regardless of whether they were original allottees or subsequent purchasers.
Headnote
A) Consumer Protection - Rights of Subsequent Purchasers - Entitlement to Relief - Consumer Protection Act, 1986, Sections 2(d) - The court held that a subsequent purchaser stepping into the shoes of the original allottee is entitled to seek relief under the Consumer Protection Act, including a refund with interest, despite knowledge of construction delays. The court emphasized that the equities must be assessed based on the specific circumstances of each case (Paras 31-32).
Issue of Consideration
Whether a subsequent purchaser is entitled to the same relief as the original allottee under the Consumer Protection Act.
Final Decision
The Supreme Court modified the NCDRC's order, granting the purchaser a refund with interest at 9% per annum from the date the builder acknowledged the transfer of rights. The appeal was partly allowed, and no costs were awarded.
Law Points
- Consumer protection
- refund of amounts
- interest on refunds
- rights of subsequent purchasers
- force majeure
- delay in possession



