Case Note & Summary
The Supreme Court allowed the appeal filed by Indian Oil Corporation Ltd. and others against the judgment of the Gauhati High Court which had set aside the termination of dealership of M/s. R.M. Service Centre. The dispute arose from the termination of the respondent's retail dealership for violation of the Marketing Discipline Guidelines, 2012. On joint inspection on 6th May 2013, stock variation of High Speed Diesel beyond permissible limits, non-availability of reference density, and absence of tanker truck retention sample were found. Three samples were drawn from Tank No. 2; one was sent for testing, one retained by the Field Survey Officer, and one handed to the dealer. The first sample failed to meet specifications. The dealer requested retesting of the umpire sample, which was accepted. The retest on 19th August 2013 showed that the sample retained by the Field Officer also failed, while the dealer's sample could not be tested due to sludge. Consequently, the dealership was terminated on 25th April 2014 for violations of Clauses 5.1.1 (adulteration/sample failure), 5.1.11 (stock variation), 5.1.9 (non-availability of reference density), and Chapter 5 notes-i (non-availability of TT retention sample). The dealer challenged the termination before the Gauhati High Court. The Single Judge allowed the writ petition, holding that the time limits for sending samples to the laboratory were mandatory and non-compliance rendered the termination invalid. The Division Bench affirmed this view. The Supreme Court examined the relevant clauses of the Guidelines, particularly Clauses 2.4.4, 2.5, and 2.5(I), which use the word 'preferably' and state that the time frame is to streamline the system and is not related to quality. The Court held that the time limits are directory, not mandatory. It further held that stock variation beyond permissible limits coupled with sample failure constitutes a critical irregularity under Clause 5.1.11 read with Clause 8.2, warranting termination. The Court set aside the High Court's orders and restored the termination of dealership.
Headnote
A) Contract Law - Marketing Discipline Guidelines - Interpretation of Time Limits - The time limits prescribed under Clauses 2.4.4, 2.5, and 2.10 of the Marketing Discipline Guidelines, 2012 for sending samples to the laboratory are directory and not mandatory, as indicated by the word 'preferably' and Clause 2.5(I) which states that the time frame is to streamline the system and is not related to quality/result of the product. The High Court erred in holding that strict adherence is required. (Paras 11-14) B) Contract Law - Marketing Discipline Guidelines - Critical Irregularities - Stock variation beyond permissible limits coupled with sample failure constitutes a critical irregularity under Clause 5.1.11 read with Clause 8.2 of the Marketing Discipline Guidelines, 2012, warranting termination of dealership in the first instance. The High Court's finding that stock variation is not a critical irregularity is erroneous. (Paras 11, 15-16) C) Contract Law - Termination of Dealership - Validity - The termination of dealership by Indian Oil Corporation Ltd. for violation of Clauses 5.1.1 and 5.1.11 of the Marketing Discipline Guidelines, 2012, based on sample failure and stock variation, was valid and justified. The Supreme Court set aside the High Court's order and restored the termination. (Paras 17-18)
Issue of Consideration
Whether the time limits prescribed for sending samples to the laboratory under the Marketing Discipline Guidelines, 2012 are mandatory or directory, and whether the termination of dealership for stock variation and sample failure was justified.
Final Decision
The Supreme Court allowed the appeal, set aside the orders of the Single Judge and Division Bench of the Gauhati High Court, and restored the termination of dealership of respondent No. 1.
Law Points
- Interpretation of Marketing Discipline Guidelines
- 2012
- Time limits for sample testing are directory not mandatory
- Stock variation with sample failure is critical irregularity
- Termination for critical irregularities is valid



