Case Note & Summary
The case involves a consumer complaint filed by Ajay Malhotra against Sunshine Trade Towers Private Limited before the National Consumer Disputes Redressal Commission. The complainant, through his counsel, sought to withdraw the complaint as he intended to pursue an alternative remedy regarding his grievance. The Commission, presided over by AVM J. Rajendra (Retd.), allowed the withdrawal and dismissed the complaint as withdrawn. The order was passed on 05.05.2025. The matter was listed as CC/18/2024 along with an application IA/12788/2024 regarding maintainability. The counsel for the complainant stated on instructions that he seeks to withdraw the complaint to pursue an alternative remedy. The Commission permitted the withdrawal and dismissed the complaint accordingly.
Headnote
A) Consumer Law - Withdrawal of Complaint - Alternative Remedy - Consumer Protection Act, 2019 - Complainant sought to withdraw the complaint to pursue an alternative remedy - The Commission allowed the withdrawal and dismissed the complaint as withdrawn - Held that the complainant is entitled to withdraw the complaint and pursue other remedies (Para 1).
Issue of Consideration
Whether the complaint should be dismissed as withdrawn when the complainant seeks to pursue an alternative remedy.
Final Decision
The complaint is dismissed as withdrawn.
Law Points
- Withdrawal of complaint
- Alternative remedy
- Consumer Protection Act



