Case Note & Summary
The dispute arose between an insurance company and a complainant regarding the repudiation of an insurance claim for damage to a vehicle caused by a falling tree. The complainant, who owned a taxi, reported that the vehicle was damaged when an Eucalyptus tree fell on it during a storm. The insurance company denied the claim, citing that the damage was not covered under the policy due to the storm exclusion clause. The District Forum initially ruled in favor of the complainant, awarding compensation for repair and loss of hiring charges. However, the State Commission reduced the compensation amount and upheld the exclusion clause. The National Commission also sided with the complainant, leading the insurer to appeal to the Supreme Court. The Supreme Court noted that the complainant's brother had initially reported the incident as storm-related, which created an evidentiary admission against the complainant. The court found that the evidence presented by the complainant to counter this admission was not adequately substantiated. Consequently, the court remitted the matter to the National Commission for a fresh hearing, allowing both parties to present further evidence. The appeal was disposed of without costs.
Headnote
A) Consumer Protection - Insurance Claim - Applicability of Exclusion Clause - Consumer Protection Act, 1986 - The court examined whether the exclusion clause for storm-related damage applied to the claim for damage caused by a falling tree. It found that the complainant's initial statements indicated storm involvement, and the evidence presented was insufficient to rebut this admission. The matter was remitted for fresh hearing to consider all evidence. (Paras 1-4).
Issue of Consideration
Whether the exclusion clause of special perils applies to the insurance claim for damage caused by a falling tree.
Final Decision
The Supreme Court remitted the matter to the National Commission for a fresh hearing, allowing both parties to present further evidence, and disposed of the appeal with no order as to costs.
Law Points
- Consumer Protection
- Insurance Claim
- Exclusion Clause
- Burden of Proof
- Evidentiary Admissions



