Case Note & Summary
The dispute arose between an insurance company and a jeweller regarding a claim for theft of jewellery. The jeweller had obtained a 'Jeweller Block Policy' from the insurance company, which covered theft. After a theft of 140 grams of jewellery worth Rs. 63,000 occurred, the jeweller lodged a claim which was denied by the insurer based on an exclusion clause in the policy. The insurer argued that the theft was committed by a customer, thus falling under the exclusion clause. The Jammu & Kashmir Consumers Protection Commission ruled against the jeweller, stating the claim was not sustainable. However, the High Court reversed this decision, interpreting 'entrustment' as not applicable in this case since the customer did not have possession of the jewellery in a manner that implied trust. The Supreme Court upheld the High Court's decision, emphasizing that the insurer must prove that the exclusion clause applied. The court clarified the definitions of theft and entrustment, stating that mere inspection by a customer does not constitute entrustment. The appeal was dismissed, and the insurer was directed to pay costs to the respondent. The judgment reinforced the principle that ambiguity in insurance contracts should be construed in favor of the insured.
Headnote
A) Insurance Law - Exclusion Clause - Applicability of Exclusion Clause - Insurance Act, 1987 - The court examined whether the theft of jewellery by a customer fell under the exclusion clause of the insurance policy. It held that the act of theft did not constitute 'entrustment' as defined in the policy, thus the insurer was liable for the claim. (Paras 1-5).
Issue of Consideration
Whether the exclusion clause in the insurance policy applied to the theft of jewellery by a customer.
Final Decision
The Supreme Court upheld the High Court's judgment, dismissing the appeal and directing the insurer to pay costs to the respondent, emphasizing that the insurer failed to prove the applicability of the exclusion clause.
Law Points
- Insurance coverage
- exclusion clauses
- definition of theft
- definition of entrustment
- burden of proof


