Case Note & Summary
The Supreme Court of India heard a batch of appeals concerning the interpretation of 'commercial purpose' under Section 2(1)(d) of the Consumer Protection Act, 1986. The core issue was whether the purchase of a vehicle by a company for the personal use of its directors would be considered a purchase for 'commercial purpose', thereby excluding the company from the definition of 'consumer'. The appeals arose from orders of the National Consumer Disputes Redressal Commission (NCDRC) in two separate complaints filed by companies against Mercedes Benz India Pvt. Ltd. (formerly Daimler Chrysler India Pvt. Ltd.). In the first case, M/s Controls and Switchgear Company Ltd. had purchased two Mercedes cars for the use of its directors. The NCDRC held that the purchase was not for commercial purpose and directed replacement or refund. In the second case, CG Power and Industrial Solutions Ltd. and its Managing Director filed a complaint regarding a Mercedes E-class car, alleging deficiency in service due to non-deployment of airbags during an accident. A three-member bench of the NCDRC had earlier ruled that purchase of a car by a company for personal use of directors does not amount to commercial purpose, but purchase for company purposes does. The Supreme Court, after hearing arguments, clarified the legal position: if a company purchases goods for the personal use of its directors or employees, it is not a commercial purpose, even if incidentally used for company business. Conversely, if the purchase is primarily for the company's purposes, it is commercial, even if incidentally used by directors. The Court upheld the NCDRC's findings on maintainability and disposed of the appeals, leaving the merits of the second case undisturbed. The judgment provides a clear test for determining 'commercial purpose' in the context of corporate purchases.
Headnote
A) Consumer Law - Commercial Purpose - Interpretation of Section 2(1)(d) of Consumer Protection Act, 1986 - The issue was whether purchase of a car by a company for personal use of its directors constitutes 'commercial purpose' - The Supreme Court held that if a company purchases goods for the personal use of its directors or employees, such transaction does not amount to purchase for commercial purpose, irrespective of incidental use for company's purposes. Conversely, if goods are purchased for the purposes of the company, it amounts to commercial purpose even if incidentally used by directors or employees for personal purposes. (Paras 1, 5, 11) B) Consumer Law - Maintainability of Complaint by Company - The National Commission had held that a company is entitled to file a complaint as a consumer when goods are purchased for personal use of its directors, not for commercial purpose - The Supreme Court upheld this view, clarifying that the test is the dominant purpose of the purchase. (Paras 4-5) C) Consumer Law - Deficiency in Service and Unfair Trade Practice - Airbag non-deployment in Mercedes E-class car - The National Commission found deficiency in service and unfair trade practice due to lack of adequate information about airbag deployment - The Supreme Court did not interfere with the findings on merits, but the appeals were disposed of with the clarification on the legal issue of commercial purpose. (Paras 7, 11)
Issue of Consideration
Whether the purchase of a vehicle/good by a Company for the use/personal use of its directors would amount to purchase for 'commercial purpose' within the meaning of Section 2(1)(d) of the Consumer Protection Act, 1986 (now re-enacted as Consumer Protection Act, 2019)?
Final Decision
The Supreme Court disposed of the appeals, upholding the NCDRC's interpretation that purchase of goods by a company for personal use of its directors does not amount to commercial purpose. The Court clarified the legal position and did not interfere with the merits of the second case.
Law Points
- Purchase of goods by a company for personal use of its directors does not amount to commercial purpose
- Purchase of goods by a company for its own purposes amounts to commercial purpose even if incidentally used by directors
- Consumer Protection Act
- 1986 Section 2(1)(d) interpretation




