Supreme Court Dismisses Appeal in Consumer Protection Case Due to Misinterpretation of Consumer Status. Investment in Shares for Dividends Does Not Constitute Trading Under Section 2(1)(d) of the Consumer Protection Act, 1986.

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Case Note & Summary

The case involved an appeal by the Unit Trust of India against an order of the National Consumer Disputes Redressal Commission, which had affirmed a compensation amount awarded to the respondent for the failure to allot shares. The appeal was based on the argument that the respondent, being a trader in shares, could not be classified as a 'consumer' under the Consumer Protection Act, 1986. The appellant's counsel contended that the respondent's intention to acquire shares was solely for profit, thus categorizing the transaction as commercial. However, the court rejected this argument, clarifying that a singular investment for dividends does not equate to trading. The National Commission had found no evidence that the respondent was involved in regular trading activities. Consequently, the court upheld the National Commission's decision, confirming the respondent's status as a consumer and the deficiency in service by the appellant. The appeal was ultimately dismissed, affirming the compensation awarded and the interest rate adjustment made by the National Commission.

Headnote

A) Consumer Protection - Definition of Consumer - Interpretation of 'Consumer' - Consumer Protection Act, 1986, Section 2(1)(d) - The court held that a mere investment in shares for earning dividends does not constitute trading, and thus the respondent was deemed a consumer. The appeal was dismissed as the respondent was not engaged in regular business of buying and selling shares (Paras 2-3).

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Issue of Consideration

Whether the respondent can be treated as a 'consumer' under Section 2(1)(d) of the Consumer Protection Act, 1986.

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Final Decision

The Supreme Court dismissed the appeal, affirming the National Commission's order and the respondent's status as a consumer.

Law Points

  • Consumer definition
  • Compensation
  • Interest rate
  • Deficiency in service
  • Consumer Protection Act interpretation
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Case Details

2009 LawText (SC) (04) 115

Civil Appeal No. 7604 of 2002

2009-04-28

D.K. Jain, R.M. Lodha

Shail Kumar Dwivedi

Unit Trust of India

Sri Shankar Das

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Nature of Litigation

Appeal against a consumer commission ruling regarding compensation for failure to allot shares.

Remedy Sought

Unit Trust of India sought to overturn the National Commission's order.

Filing Reason

Challenging the classification of the respondent as a consumer.

Previous Decisions

The National Commission affirmed the State Consumer Commission's compensation ruling.

Issues

Classification of respondent as a consumer Interest rate on compensation

Submissions/Arguments

The respondent is a trader and not a consumer under the Act. The respondent's investment was for profit, indicating a commercial transaction.

Ratio Decidendi

A singular investment in shares for dividends does not constitute trading, and thus the individual can be classified as a consumer under the Consumer Protection Act.

Judgment Excerpts

The appeal is dismissed. The word 'trade' means an activity or occupation carried on continuously and regularly for the purpose of profit.

Procedural History

The appeal was filed against the order of the National Consumer Disputes Redressal Commission, which had affirmed the compensation awarded by the State Consumer Commission.

Acts & Sections

  • Consumer Protection Act, 1986: Section 2(1)(d)
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