Case Note & Summary
The case involved an appeal concerning the jurisdiction of Commissions under the Consumer Protection Act regarding consensual adjudication. The Supreme Court examined the practice of referring disputes to retired judges for consensual adjudication, questioning its legality and adherence to the provisions of the Consumer Protection Act, 1986. The court noted that while the Act empowers Commissions to adjudicate disputes, it does not authorize them to delegate this function to third parties. The court highlighted that the Commissions had been improperly referring matters to retired judges, which undermined their own adjudicative responsibilities. The court acknowledged that although the parties had consented to such referrals, it was essential for the Commission to maintain its role in adjudicating disputes based on evidence and submissions. The court ruled that the awards given by the retired judges should be treated as arbitration awards under the Arbitration Act, allowing parties to challenge them. The court directed the Commission to allow parties to file objections to the awards and to consider these objections before making a final decision. The court concluded by setting aside the final orders of the Commission and remitting the matters back for proper adjudication, ensuring that the rights of the parties were preserved.
Headnote
A) Consumer Protection - Jurisdiction of Commissions - Commissions lack authority to refer disputes for consensual adjudication - Consumer Protection Act, 1986, Section 22 - The court held that Commissions do not have the jurisdiction to refer disputes for consensual adjudication as there is no provision in the Act allowing such delegation of authority. The court emphasized that adjudication must be conducted by the Commission itself, ensuring proper consideration of evidence and objections (Paras 1-3). B) Arbitration - Validity of Awards - Awards from consensual adjudication treated as arbitration awards - Arbitration Act, 1940, Arbitration and Conciliation Act, 1996 - The court determined that awards from consensual adjudication should be treated as arbitration awards, allowing parties to challenge them under the Arbitration Act. The court directed the Commission to permit objections to be filed and considered (Paras 4-5).
Issue of Consideration
Whether Commissions under the Consumer Protection Act have the jurisdiction to refer disputes for consensual adjudication.
Final Decision
The Supreme Court set aside the final orders of the Commission, remitting all matters back for proper adjudication. The court directed the Commission to allow parties to file objections to the awards and to consider these objections before making a final decision.
Law Points
- Consumer Protection
- Jurisdiction of Commissions
- Consensual Adjudication
- Arbitration Act
- 1940
- Arbitration and Conciliation Act
- 1996


