Case Note & Summary
The Supreme Court allowed the appeal filed by Goqii Technologies Private Limited against the judgment of the Bombay High Court, which had dismissed its application under Section 11 of the Arbitration and Conciliation Act, 1996 seeking appointment of an arbitrator. The dispute arose from a Master Services Agreement (MSA) between Goqii (appellant) and Sokrati Technologies (respondent) for digital advertising services. Between August 2021 and April 2022, Goqii paid Rs 5,53,26,690/- to Sokrati. In September 2022, media reports alleged malpractices in the advertising industry, and the Economic Offences Wing, Mumbai lodged a complaint against Dentsu International Limited, Sokrati's parent company. Goqii engaged an independent auditor in November 2022, whose report in February 2023 revealed poor ROI, overcharges, and fraudulent clicks. On 22.02.2023, Sokrati served a demand notice under Section 8 of the Insolvency and Bankruptcy Code, 2016 for Rs 6,25,67,060/-. Goqii rejected the demand, invoked arbitration, and filed a counterclaim. The High Court dismissed the Section 11 application, holding that the dispute was non-existent and the claim was manifestly dishonest. The Supreme Court held that the High Court exceeded its limited jurisdiction under Section 11, which only requires a prima facie examination of the existence of an arbitration agreement and a dispute. The court cannot adjudicate the merits or dishonesty of the claim at this stage. The Supreme Court set aside the impugned judgment and appointed a former judge of the Bombay High Court as the sole arbitrator to adjudicate the disputes, including the counterclaim.
Headnote
A) Arbitration Law - Section 11 Appointment - Scope of Referral Court - The referral court under Section 11 of the Arbitration and Conciliation Act, 1996 must only conduct a limited prima facie inquiry to ascertain the existence of an arbitration agreement and a dispute, and cannot adjudicate the merits or dishonesty of the claim. The High Court exceeded its jurisdiction by undertaking a full review of contested facts and concluding that the dispute was non-existent and dishonest, thereby encroaching upon the arbitrator's domain. (Paras 16-20) B) Arbitration Law - Dishonest Claim - Prima Facie Test - The exception for 'manifestly dishonest claims' is narrow and must be applied only in clear cases where the claim is ex facie meritless or frivolous. The referral court cannot reject a Section 11 application based on a finding of dishonesty after a detailed factual analysis, as that is a matter for the arbitrator to decide. (Paras 17-20) C) Arbitration Law - Technical Disputes - Referral to Arbitrator - Where the dispute involves technical and complex issues, such as the performance of digital marketing campaigns and audit findings, the referral court should lean in favor of referring the matter to arbitration, as the arbitrator possesses the necessary expertise to adjudicate such disputes. (Para 11, 20)
Issue of Consideration
Whether the High Court erred in dismissing the appellant's application under Section 11 of the Arbitration and Conciliation Act, 1996 for appointment of an arbitrator by conducting a full review of contested facts and concluding that the dispute was non-existent and dishonest.
Final Decision
The Supreme Court allowed the appeal, set aside the impugned judgment of the Bombay High Court dated 30.04.2024, and appointed a former judge of the Bombay High Court as the sole arbitrator to adjudicate the disputes between the parties, including the counterclaim.
Law Points
- Limited scope of Section 11 inquiry
- Prima facie test for existence of arbitration agreement
- Referral court cannot adjudicate merits or dishonesty of claim
- Dishonest claim exception is narrow
- Technical disputes should be referred to arbitrator


