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Bombay High Court Sets Aside Insurance Ombudsman Award for Non-Compliance with Rule 17 and Ignoring Policy Terms. Ombudsman directed insurer to process claim without determining compensation or considering policy exclusions for medical expenses incurred in India.

The petitioner, Tata AIG General Insurance Co. Ltd., challenged an award dated 4 March 2024 passed by the Insurance Ombudsman for Mumbai. The responde...