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Supreme Court

Supreme Court Allows Consumer Insurance Claim Against Insurer for Wrongful Repudiation Due to Uncommunicated Policy Conditions. The Court held that insurance policy terms must be specifically communicated to the beneficiary, and the insurer failed to prove communication of special conditions requiring non-ATM transactions, constituting deficiency of service under consumer law.

21 Feb 2022

The appeals arose from a judgment of the National Consumer Disputes Redressal Commission dated 24 March 2017, which affirmed the State Commission's de...

Supreme Court

Supreme Court Dismisses Appeal in Consumer Dispute Over Telecom Service Provider Jurisdiction - Section 7B of Indian Telegraph Act, 1885 Does Not Bar Consumer Forums from Adjudicating Disputes with Private Service Providers Under Consumer Protection Act, 1986.

16 Feb 2022

The civil appeal originated from a judgment of the National Consumer Disputes Redressal Commission (NCDRC) dated 26 May 2016, which affirmed the juris...

Supreme Court

Supreme Court Allows Appeal in Consumer Protection Case on Applicability of Deposit Condition Under Old Act. The court held that the appeal is governed by the Consumer Protection Act, 1986, as the right of appeal accrued before the 2019 Act came into force, and the deposit of ₹50,000 under Section 23 suffices for entertaining the appeal.

15 Feb 2022

The appeal arose from an order of the National Consumer Dispute Redressal Commission directing the appellant to pay a substantial sum with interest. T...

Supreme Court

Supreme Court Allows Appeal in Insurance Claim Case Due to Improper Repudiation Based on Delay in Intimation. The Court Held That Delay in Informing Insurer About Theft Does Not Automatically Disentitle Claimant If FIR Was Registered Promptly and Police Action Was Taken, Interpreting Condition No. 1 of the Insurance Contract in Favor of the Insured Under Consumer Protection Principles.

11 Feb 2022

The appeal arose from an order of the National Consumer Disputes Redressal Commission (NCDRC) which allowed a revision petition by the insurance compa...

Supreme Court

Supreme Court Dismisses Consumer Complaint Against Postal Authorities in Kisan Vikas Patra Fraud Case. Postal authorities not vicariously liable for agent's fraud as payment was made to holder under Negotiable Instruments Act, 1881, and appellants' negligence in signing instruments contributed to loss.

7 Feb 2022

The dispute arose from a consumer complaint filed by Pradeep Kumar and Raj Rani against postal authorities, including the Post Master General and othe...

Supreme Court

Supreme Court Partially Allows Bank's Appeal in Consumer Dispute Over Valuation of Timber Goods. The Court upheld findings of deficiency in service for wrongful vehicle repossession but remanded timber valuation issue to State Commission for fresh consideration due to lack of proper evidentiary examination by lower forums.

3 Feb 2022

The dispute originated from a consumer complaint filed by Simarjit Singh against IndusInd Bank Limited regarding deficiency in service. In July 2006, ...

Supreme Court

Supreme Court Dismisses Appeal in MRTP Act Case Upholding Commission's Finding of No Unfair Trade Practices. The Court Held That Extra Charges and Cancellation of Apartment Allotment Were Contractual and Did Not Constitute Unfair Trade Practices Under Sections 36-A and 36-B of the Monopolies and Restrictive Trade Practices Act, 1969.

25 Jan 2022

The appeal arose from a judgment dated 19.01.2009 by the Monopolies and Restrictive Trade Practices Commission, New Delhi, which dismissed a complaint...

Supreme Court

Supreme Court Dismisses Insurance Claim in Consumer Dispute Over Deterioration of Stock Policy. Claim Rejected as Insured's Admission of Proper Temperature Maintenance Triggered Policy Exceptions Excluding Liability if Temperature Did Not Exceed 4.4°C.

24 Jan 2022

The appeal originated from a judgment of the National Consumer Disputes Redressal Commission dated 14 August 2018 in Consumer Case No 37 of 2010. The ...

Supreme Court

Supreme Court Dismisses Developer's Appeal in Consumer Dispute Over Delayed Possession and Refund. The court upheld the National Consumer Disputes Redressal Commission's order for refund with interest, rejecting the developer's argument that possession delivery period should start from Fire NOC date under the Apartment Buyers Agreement, as construction had commenced earlier.

21 Jan 2022

The appeals arose under Section 23 of the Consumer Protection Act, 1986 from the decision of the National Consumer Disputes Redressal Commission on co...

Supreme Court

Supreme Court Allows Appeal in Consumer Dispute Over Bank's Wrongful Crediting of Funds - Reinstates Orders of Lower Fora. The National Commission exceeded its limited revisional jurisdiction under Section 21(b) of the Consumer Protection Act, 1986 by calling for and relying on a bank report at the revisional stage, and the lower fora had properly appreciated evidence to establish bank liability for negligence in handling accounts with similar names.

21 Jan 2022

The dispute arose from a consumer complaint filed by Sunil Kr. Maity (appellant) against the State Bank of India (respondent bank) and another custome...

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