Case Note & Summary
The case involved CPL Ashish Kumar Chauhan, who appealed against the dismissal of his compensation claim by the National Consumer Disputes Redressal Commission. The appellant, a retired radar technician with the Indian Air Force, alleged that he contracted HIV due to a blood transfusion received at 171 Military Hospital in July 2002. The transfusion occurred during 'Operation Parakram' amidst heightened tensions at the Indo-Pak border. The appellant's medical history revealed that he fell ill during his service and was treated at various military hospitals, with a subsequent diagnosis of HIV in 2014. The appellant contended that the blood transfusion was the source of his infection, claiming negligence due to the lack of proper screening and informed consent. The Commission dismissed his complaint, stating that no expert evidence was presented to establish negligence, and the hospital was not required to maintain medical records beyond three years. The Supreme Court, upon reviewing the case, upheld the Commission's findings, emphasizing the absence of expert testimony and the appellant's failure to prove a direct causal link between the transfusion and his HIV status. The court also noted that the appellant was not considered a consumer under the Consumer Protection Act as he received services free of charge. The appeal was ultimately dismissed, affirming the Commission's decision that no negligence was established by the respondents.
Headnote
A) Medical Negligence - Blood Transfusion - Establishing Negligence - Consumer Protection Act, 1986, Section 2(1)(d) - The appellant failed to provide expert evidence to substantiate claims of negligence during blood transfusion, leading to HIV infection. The Commission found no basis for attributing negligence to the respondents, thus dismissing the complaint. Held that the burden of proof lies with the appellant to establish negligence (Paras 15-16). B) Informed Consent - Requirement for Blood Transfusion - Indian Medical Council (Professional Conduct Etiquettes and Ethics) Regulations, 2002 - The court held that consent is not mandatory for blood transfusions as per the regulations, and the appellant did not demonstrate that treatment was forced upon him. The absence of a signed consent form did not imply negligence (Paras 36-39). C) Consumer Status - Definition of Consumer - Consumer Protection Act, 1986, Section 2(1)(d) - The respondents argued that the appellant was not a consumer as he availed services free of charge. The court upheld this view, stating that services rendered by armed forces hospitals do not fall under the definition of consumer services (Paras 33-34).
Issue of Consideration
Whether the respondents were negligent in the blood transfusion process leading to the appellant's HIV infection.
Final Decision
The Supreme Court dismissed the appeal, affirming the Commission's findings that no medical negligence was established and that the appellant was not a consumer under the Consumer Protection Act.
Law Points
- Medical negligence
- Consumer Protection Act
- Informed consent
- Blood transfusion regulations
- Burden of proof in medical negligence cases



