Case Note & Summary
The dispute arose between a registered partnership firm engaged in printing high technology labels and an insurance company regarding a claim for damages following a fire incident at the firm's factory. The appellant had secured a 'Standard Fire and Special Perils' Policy for Rs. 3,35,30,000, valid from 15.05.2003 to 30.08.2004. A fire occurred on 28.02.2004, damaging machinery and other property, leading the appellant to claim Rs. 3,02,75,000. The insurance company appointed a surveyor who assessed the loss at Rs. 1,81,35,810, but ultimately offered only Rs. 16,19,209, which the appellant rejected, leading to a complaint before the National Consumer Disputes Redressal Commission (NCDRC). The NCDRC upheld the insurer's offer, stating that the damage was due to rusting over time rather than the fire. The Supreme Court, upon reviewing the case, noted that the fire was the proximate cause of the damage and criticized the NCDRC's narrow focus on corrosion. The court concluded that the appellant was entitled to Rs. 2,10,42,167, after deducting the amount already received from the insurer, with interest payable within eight weeks.
Headnote
A) Insurance Law - Fire Damage Liability - Assessment of Loss - Standard Fire and Special Perils Policy, 2004, Section Not Mentioned - The court examined the validity of the insurance claim following a fire incident and the adequacy of the compensation offered by the insurer. It held that the fire was the proximate cause of the damage and that the assessment of loss should consider all relevant evidence, not just the surveyor's report (Paras 16-20).
Issue of Consideration
The extent of damage caused by fire and the amount of compensation payable under the insurance policy.
Final Decision
The Supreme Court allowed the appeal in part, directing the insurer to pay Rs. 2,10,42,167 with interest at 6% per annum from the date of the complaint, to be paid within eight weeks.
Law Points
- Insurance claim assessment
- proximate cause
- surveyor's report
- fire damage liability
- consumer protection


