Case Note & Summary
The dispute arose from an appeal by an exporter against the National Consumer Disputes Redressal Commission's (NCDRC) dismissal of its complaint regarding an insurance claim. The appellant, Haris Marine Products, had taken an insurance policy from the Export Credit Guarantee Corporation (ECGC) to cover foreign buyer defaults. The policy was effective from December 14, 2012, but the Bill of Lading indicated a date of 'onboard' as December 13, 2012. The overseas buyer defaulted, leading the appellant to lodge a claim on February 14, 2013, which was rejected by ECGC based on the interpretation of the 'despatch/shipment' date as per DGFT Guidelines. The NCDRC upheld this rejection, prompting the appeal. The appellant contended that the date of despatch should be interpreted as the date the vessel set sail, December 15, 2012, rather than the date of the Bill of Lading. The court analyzed the terms of the insurance policy, emphasizing that ambiguous terms must be interpreted in favor of the insured under the contra proferentem rule. The court found that the reliance on DGFT Guidelines was misplaced, as the policy terms were clear and specific. Ultimately, the Supreme Court set aside the NCDRC's order, allowing the appellant's claim and directing ECGC to pay the claim amount with interest.
Headnote
A) Insurance Law - Interpretation of Insurance Contracts - Ambiguity in Terms - Insurance contracts must be interpreted based on their specific terms rather than external guidelines. - Insurance Act, 1938 - The court held that the date of 'despatch' should be interpreted based on the policy terms, not external guidelines, as the ambiguity must be resolved in favor of the insured. (Paras 15-17). B) Commercial Contracts - Contra Proferentem Rule - Ambiguous Terms in Insurance Contracts - The rule of contra proferentem applies to insurance contracts, favoring the insured in case of ambiguity. - Insurance Act, 1938 - The court emphasized that ambiguous terms in insurance contracts must be interpreted against the drafter, ensuring protection for the insured. (Paras 16-17). C) Foreign Trade Policy - Applicability of DGFT Guidelines - The DGFT Guidelines cannot override specific terms in an insurance policy. - Foreign Trade (Development and Regulation) Act, 1992 - The court ruled that reliance on DGFT Guidelines to deny the claim was inappropriate as the policy terms were clear and specific. (Paras 20-21).
Issue of Consideration
Whether the NCDRC was correct in relying on DGFT Guidelines to interpret the date of 'despatch/shipment' in the insurance policy.
Final Decision
The Supreme Court set aside the NCDRC's order, allowing the appellant's complaint and directing ECGC to pay the claim amount of ₹1,96,38,400 with interest at 9% per annum.
Law Points
- Insurance contract interpretation
- contra proferentem rule
- ambiguity in contracts
- DGFT Guidelines applicability
- foreign trade policy


