Case Note & Summary
The case involved an appeal by an insurance company against a decision made by the National Consumer Disputes Redressal Commission regarding a claim for storage charges. The Commission had ordered the insurance company to pay Rs.80,18,944/- to the complainant, M/s New India Detergents Ltd., within eight weeks, failing which interest at 9% per annum would apply. The insurance company contended that the claim was excluded under Clause 6.1 of the insurance policy. Upon reviewing the records, the Supreme Court upheld the Commission's interpretation that the exclusion clause did not apply to the claim in question. The court found no merit in the appeal and dismissed it, while extending the payment deadline by an additional six weeks. The court also stipulated that interest would accrue if the payment was not made within this extended period.
Headnote
A) Consumer Law - Insurance Policy Interpretation - Applicability of Exclusion Clause - Consumer Protection Act, 1986 - The court affirmed the Commission's decision that the claim was not covered by the exclusion clause in the insurance policy, thus upholding the order for payment of storage charges. The appeal was dismissed as it lacked merit, with an extension granted for payment (Paras 1-3).
Issue of Consideration
Whether the insurance company was liable under the policy despite the exclusion clause.
Final Decision
The Supreme Court dismissed the appeal, affirming the Commission's order for payment of storage charges and extending the payment deadline by six weeks.
Law Points
- Consumer protection
- Insurance policy interpretation
- Exclusion clause applicability



