Case Note & Summary
The dispute arose when the respondent sought admission to the MBBS course in the Philippines through the appellant, HCMI Education. The respondent secured admission for the academic year 2007-2008, with fees paid through the appellant. However, the Commission on Higher Education in the Philippines abolished the MBBS program effective from the academic year 2008-2009, affecting students admitted in the previous year. The respondent did not accept the alternative course offered and instead filed a complaint against the appellant, which was rejected by various forums, including the National Consumer Disputes Redressal Commission. The appellant contended that it was merely a facilitator and had no control over the policy decisions of the Republic of Philippines. The court analyzed the appeal under Section 27A of the Consumer Protection Act, 1986, which allows for further appeals against orders of the National Commission. It concluded that the appellant's role was limited to securing admission and that the abolition of the MBBS program was a policy decision beyond its control. The court found no basis for vicarious liability and noted that the respondent had completed one year of the course without issues. Ultimately, the court dismissed the complaint and allowed the appeal, setting aside the orders of the lower forums.
Headnote
A) Consumer Protection - Liability of Educational Facilitators - No Vicarious Liability - Consumer Protection Act, 1986, Section 27A - The court held that the appellant, acting as a facilitator for admissions, cannot be held liable for the policy decision of the Republic of Philippines to abolish the MBBS program, as it had no control over such decisions. The appeal was allowed, dismissing the complaint against the appellant (Paras 11-14).
Issue of Consideration
Whether the appellant, as an educational facilitator, can be held liable for the abolition of the MBBS program by the Republic of Philippines.
Final Decision
The Supreme Court allowed the appeal and dismissed the complaint against the appellant, finding no vicarious liability for the policy decision of the Republic of Philippines.
Law Points
- Consumer Protection
- Educational Institutions
- Policy Decisions
- Vicarious Liability



