Case Note & Summary
The judgment addressed multiple criminal writ petitions concerning the freezing of bank accounts of various petitioners due to alleged cyber fraud. The petitioners, including individuals and organizations, challenged the actions of banks that had either frozen or marked their accounts with a lien, claiming that these actions were unjustified and lacked proper procedural safeguards. The court noted that the freezing of accounts was a response to cyber fraud, where funds from fraudulent activities were credited to the petitioners' accounts. The petitioners sought relief based on a previous judgment that quashed similar freezing orders. The court highlighted the need for a transparent and proportionate approach in exercising powers related to account freezing, ensuring that innocent account holders are not indefinitely deprived of access to their legitimate funds. It emphasized the importance of a grievance redressal mechanism, which had been operationalized by the Indian Cyber Crime Coordination Centre through a Standard Operating Procedure (SOP) issued on January 2, 2026. The SOP provided a structured process for affected account holders to seek redressal and verification of their grievances. The court directed the banks to adhere to the SOP and process the petitioners' representations for defreezing their accounts expeditiously. It also stated that if the petitioners remained aggrieved after the grievance process, they could approach the court again. The judgment underscored the balance between effective investigation of cyber crimes and the rights of account holders to access their funds.
Headnote
A) Banking Law - Account Freezing - Justification for Freezing Accounts - Not specified - The court examined the legality of freezing accounts due to alleged cyber fraud and emphasized the need for a transparent process. It directed banks to follow the Standard Operating Procedure for grievance redressal to ensure timely access to funds for innocent account holders (Paras 3-4). B) Cyber Crime - Grievance Redressal Mechanism - Implementation of SOP - Not specified - The court recognized the operational grievance redressal mechanism established by the Indian Cyber Crime Coordination Centre and directed banks to process grievances in accordance with the SOP, ensuring timely communication of decisions to account holders (Paras 10-16).
Issue of Consideration
Whether the freezing of bank accounts due to alleged cyber fraud was justified and what remedies are available to the petitioners.
Final Decision
The court directed the banks to process the petitioners' representations for defreezing their accounts in accordance with the Standard Operating Procedure issued by the Indian Cyber Crime Coordination Centre, ensuring timely communication of decisions to the petitioners. The court emphasized that if the petitioners remained aggrieved after the grievance process, they could approach the court again.
Law Points
- Cyber fraud
- account freezing
- grievance redressal
- Standard Operating Procedure
- banking regulations


