Case Note & Summary
The dispute arose from a writ petition filed by M/s National Insurance Co. Ltd. against an order of the Permanent Lok Adalat regarding reimbursement of medical expenses incurred by Mr. Padmanabha Shetty, a retired employee of Vijaya Bank, now merged with Bank of Baroda. Mr. Shetty, suffering from Stage IV prostate cancer, had undergone treatment and incurred expenses for two injections, Zoladex and Xgeva, which were not reimbursed by the insurers. The petitioners contended that these injections constituted outpatient treatment and were not covered under the insurance policy, which required hospitalization for reimbursement. The Permanent Lok Adalat had ordered the insurers to pay the claimed amount, leading to the current writ petition. The court examined the statutory framework under the Legal Services Authorities Act, emphasizing the importance of conciliation in dispute resolution. However, it found that remanding the matter for conciliation would serve no purpose as the petitioners maintained a firm stance against any liability. The court analyzed the definitions of 'Day Care Treatment' and 'Hospitalisation' in the insurance policy, concluding that the injections were indeed part of the ongoing treatment for the insured condition. It held that the absence of hospitalization did not negate the insurer's liability, thereby upholding the Permanent Lok Adalat's order for reimbursement.
Headnote
A) Insurance Law - Coverage of Outpatient Treatment - Insurer's Liability - Legal Services Authorities Act, 1987, Section 22-C - The court held that the absence of hospitalization does not negate the insurer's liability for medically necessary treatments directly related to the insured condition. The injections Zoladex and Xgeva were deemed part of the ongoing treatment for prostate cancer, thus qualifying for reimbursement under the policy (Paras 20-34).
Issue of Consideration
Whether the injections Zoladex and Xgeva administered to the respondent were covered under the insurance policy despite being outpatient treatments.
Final Decision
The court upheld the Permanent Lok Adalat's order for reimbursement, stating that the absence of hospitalization does not negate the insurer's liability for medically necessary treatments directly related to the insured condition.
Law Points
- Insurance coverage
- conciliation process
- reimbursement of medical expenses
- interpretation of insurance policy terms



