Case Note & Summary
The case arises from a consumer complaint filed by Mr. Arunkumar Marimuthu (Respondent No.1) against M/s GM Infinite Dwelling (India) Pvt. Ltd. and its Managing Director (Appellants) alleging deficiency in service and unfair trade practice. The complainant had entered into a sale and construction agreement dated 10.08.2013 for a flat. Upon inspection, he found the construction quality to be substandard and not matching the model flat shown. He and other flat owners raised grievances via letter dated 07.12.2015. In response, the Opposite Parties unilaterally cancelled the agreement. The complainant filed CC No.43 of 2016 before the Karnataka State Consumer Disputes Redressal Commission, which vide order dated 18.03.2019 directed the Opposite Parties to hand over possession of the flat and pay compensation. Subsequently, the complainant filed Execution Petition No.158 of 2019 for enforcement of the order. The State Commission, vide order dated 21.06.2022, allowed the execution petition and directed the Opposite Parties to comply. Aggrieved, the Opposite Parties filed the present Appeal Execution before the National Commission. The National Commission noted that there was a delay of 84 days in filing the appeal, which was condoned in the interest of justice. On merits, the Commission found that the execution order was in conformity with the final order and that the appellants had not complied with the earlier directions. The appeal was dismissed as devoid of merit, and the State Commission's order was upheld.
Headnote
A) Consumer Law - Execution of Order - Section 27 Consumer Protection Act, 1986 - Appeal against execution order - The appellants challenged the State Commission's order in execution proceedings directing them to hand over possession and pay compensation. The National Commission held that the execution order was in conformity with the final order and dismissed the appeal for lack of merit. (Paras 1-9) B) Consumer Law - Condonation of Delay - Section 27 Consumer Protection Act, 1986 - Delay of 84 days in filing appeal - The National Commission condoned the delay in the interest of justice. (Para 2) C) Consumer Law - Unilateral Cancellation of Agreement - Deficiency in Service - The complainant alleged that the Opposite Parties unilaterally cancelled the sale and construction agreement after he raised grievances about substandard construction. The National Commission upheld the State Commission's finding that such cancellation was improper and unlawful. (Paras 3-4)
Issue of Consideration
Whether the State Commission's order in execution proceedings directing the Opposite Parties to hand over possession and pay compensation was sustainable in law.
Final Decision
The National Commission dismissed the appeal, upholding the State Commission's order dated 21.06.2022 in Execution Petition No.158 of 2019. The delay of 84 days was condoned.
Law Points
- Consumer Protection Act
- 1986
- Section 27
- Execution of orders
- Condonation of delay
- Unilateral cancellation of agreement
- Substandard construction






