Case Note & Summary
The dispute arose from a complaint filed by respondents against Canara Bank regarding the calculation of interest on loans granted for construction purposes. The bank sanctioned loans to respondent no.3 in 1980 and 1986, which were later closed, and an additional loan in 1991. The respondents alleged that the bank charged interest at a higher contractual rate with quarterly rests, contrary to the guidelines set by the Reserve Bank of India (RBI). The Banking Ombudsman entertained the complaint and directed the bank to recast the interest calculations, ruling that the loans could not be classified as 'term loans' and that interest should be charged at a simple rate without quarterly rests. The bank contested this decision, arguing that it was entitled to charge interest as per RBI circulars. The Supreme Court found that the Ombudsman had not adequately considered various RBI circulars that governed the interest rates applicable to such loans. The court emphasized that the definition of 'term loan' should not be limited to commercial purposes and that the Ombudsman was obliged to follow RBI directives. Consequently, the court set aside the Ombudsman's award and remanded the case for fresh consideration, allowing the parties to present additional evidence regarding the applicable circulars. The appeal was allowed without costs.
Headnote
A) Banking Law - Interest Calculation - Validity of Charging Interest at Quarterly Rests - Banking Ombudsman Scheme, 1995 - The Ombudsman directed the bank to recast interest calculations on loans to landlords, ruling that quarterly rests were not permissible under RBI guidelines. The Supreme Court found the Ombudsman failed to consider relevant RBI circulars and remanded the case for fresh disposal. Held that the Ombudsman must comply with RBI directives (Paras 1-6).
Issue of Consideration
Whether the Banking Ombudsman correctly determined the interest calculation method applicable to loans granted to landlords for construction/renovation purposes.
Final Decision
The Supreme Court set aside the Banking Ombudsman's award and remanded the case for fresh disposal, directing compliance with RBI circulars regarding interest calculations.
Law Points
- Banking Ombudsman Scheme
- 1995
- Interest Calculation
- Reserve Bank of India Circulars
- Term Loans
- Quarterly Rests



