Case Note & Summary
The dispute arose between Standard Chartered Bank Ltd. and Dr. B.N. Raman regarding a Foreign Currency Non-Resident (FCNR) deposit made by the respondent while he was employed in Libya. The respondent deposited US$5000 on 17.8.79 for a term of 63 months at an interest rate of 9% per annum, maturing on 17.11.84. After the maturity, the respondent alleged that he had requested the bank to reinvest the amount at a higher interest rate of 13% per annum, but upon returning to India in 1992, he found no record of the deposit. The bank claimed that the deposit was prematurely withdrawn on 23.11.79, a fact disputed by the respondent, who provided evidence of his presence outside India at that time. The State Commission ruled in favor of the respondent, confirming the deposit and ordering the bank to pay the claimed amount with interest. The National Commission upheld this decision, leading the bank to appeal to the Supreme Court. The Supreme Court acknowledged the findings of the lower commissions but noted that the issue of the appropriate interest rate and currency exchange rates had not been adequately addressed. The court emphasized the need for a fair assessment of these factors and remitted the matter back to the State Commission for reevaluation, while agreeing with the factual findings of the lower courts. The appeal was partly allowed with no order as to costs.
Headnote
A) Consumer Protection - Premature Withdrawal - Validity of Withdrawal - Consumer Protection Act, 1986, Sections 2(1)(d), 2(1)(o) - The court examined the validity of the bank's claim regarding premature withdrawal of the deposit and found no evidence supporting the bank's assertion. The State Commission's findings were upheld, but the issue of interest and exchange rates was remitted for further consideration. Held that the matter required reevaluation of the applicable rates (Paras 1-4).
Issue of Consideration
Whether the premature withdrawal of the deposit was valid and the appropriate interest rate and exchange rate to be applied.
Final Decision
The Supreme Court partly allowed the appeal, remitting the matter to the State Commission for reevaluation of the interest and exchange rates applicable to the deposit while upholding the factual findings of the lower commissions.
Law Points
- Consumer protection
- banking services
- premature withdrawal
- interest rates
- foreign currency deposits


