Case Note & Summary
The dispute arose from an insurance claim made by a jewellery business after a theft of 140 grams of jewellery worth Rs. 63,000 occurred. The National Insurance Co. Ltd. (appellant) contested the claim based on an exclusion clause in the policy that excluded coverage for thefts involving entrusted property. The Jammu & Kashmir Consumers Protection Commission ruled against the claim, stating the exclusion clause applied. However, the High Court of Jammu & Kashmir overturned this decision, asserting that there was no entrustment to the customer who committed the theft. The Supreme Court was tasked with determining the applicability of the exclusion clause. The court analyzed the definitions of theft and entrustment, concluding that the theft did not involve any entrustment as the customer was unknown and did not have a fiduciary relationship with the owner. The court emphasized that the insurer must demonstrate that the claim falls within the exclusion clause, which it failed to do. Consequently, the Supreme Court upheld the High Court's ruling, dismissed the appeal, and ordered the insurer to bear the costs of the respondent, including a counsel's fee of Rs. 50,000.
Headnote
A) Insurance Law - Exclusion Clause - Applicability of Exclusion Clause - Insurance Act, 1987 - The court examined whether the theft of jewellery was covered by the insurance policy exclusion clause concerning entrustment to customers. It held that the act of theft by an unknown customer did not constitute entrustment, thus the exclusion clause was not applicable. Held that the insurer failed to establish the applicability of the exclusion clause (Paras 1-5).
Issue of Consideration
Whether the exclusion clause in the insurance policy applied to the theft of jewellery by an unknown customer.
Final Decision
The Supreme Court upheld the High Court's judgment, dismissed the appeal, and directed the appellant to pay costs to the respondent, including a counsel's fee of Rs. 50,000.
Law Points
- Insurance coverage
- exclusion clause interpretation
- consumer protection
- theft definition
- entrustment concept



