Case Note & Summary
The case involved appeals filed by the Haryana Urban Development Authority against orders from the National Consumer Disputes Redressal Commission, which granted interest at a uniform rate of 18% per annum to complainants. The Supreme Court noted that this practice was deprecated in a previous ruling, emphasizing that interest rates must reflect the specifics of each case. The respondent had been allotted a plot in Hisar in 1990 but faced delays in possession due to police encroachment, leading to a complaint and subsequent awards of interest by the District Forum and State Forum. The National Commission's dismissal of the revision against these awards was found unsustainable by the Supreme Court, which set aside the Commission's order. The Court directed that the amount deducted as TDS from the interest paid be returned to the respondent with additional interest. The ruling clarified that it should not serve as a precedent for future cases, which must adhere to the principles established in the earlier judgment regarding interest and compensation. The appeal was disposed of without costs.
Headnote
A) Consumer Protection - Interest Rate Determination - Uniform Interest Rate - Consumer Forums cannot award interest at a uniform rate irrespective of case facts - Consumer Protection Act, 1986, Section 14 - The Supreme Court held that interest at the rate of 18% cannot be granted in all cases without considering the specific facts, emphasizing the need for a correlation between compensation and actual loss or injury. (Paras 1-2).
Issue of Consideration
Whether the National Commission's order awarding interest at a uniform rate of 18% in all cases was justified.
Final Decision
The Supreme Court set aside the National Commission's order awarding interest at a uniform rate of 18% and directed the return of TDS deducted from the interest paid to the respondent, along with interest at 12% per annum from the date of deduction until payment.
Law Points
- Consumer protection
- Interest rate determination
- Misfeasance in public office
- Compensation for mental agony
- Deficiency in service


