Case Note & Summary
The case involved an appeal by the Haryana Urban Development Authority against an order of the National Consumer Disputes Redressal Commission dated 27th August 2002. The dispute arose from the allotment of a plot to the respondent, Raj Laxmi, and the subsequent direction by the National Commission to provide an alternate plot at the same price as the original allotment. The Supreme Court heard the appeal and found no fault in the Commission's decision to allot an alternate plot at the original price. However, the court disagreed with the Commission's directive to pay interest at the rate of 18% per annum, reasoning that the respondent had not suffered any loss or damage that would necessitate such compensation. The court noted that while the respondent benefited from the alternate plot, the higher interest rate was unwarranted. Instead, the court modified the interest rate to 9% per annum, stating that this would be sufficient to address any mental agony or harassment. The court also mentioned that if the respondent could prove actual losses, such as expenses incurred from renting premises, those could be compensated separately. Ultimately, the appeal was disposed of with the modified interest rate and no order as to costs.
Headnote
A) Consumer Protection - Interest Rate - Modification of Interest Rate - Consumer Protection Act, 1986 - The court upheld the direction for allotment of an alternate plot at the original price but modified the interest rate from 18% to 9% per annum, reasoning that the respondent did not suffer any loss or damage warranting higher compensation. The court indicated that compensation for mental agony could be adequately addressed with the reduced interest rate, unless specific losses were proven (Paras Not mentioned).
Issue of Consideration
Whether the interest rate awarded by the National Consumer Disputes Redressal Commission was justified.
Final Decision
The Supreme Court modified the interest rate from 18% to 9% per annum while upholding the direction for the allotment of an alternate plot at the original price. The court found no justification for the higher interest rate as the respondent did not demonstrate any loss or damage.
Law Points
- Consumer protection
- interest rate modification
- compensation for mental agony



