Case Note & Summary
The dispute arose from an application for allotment of a residential plot by the respondent to the Haryana Urban Development Authority (HUDA). The respondent applied for a plot on 26.12.2000 and received an allotment letter on 30.10.2001. He communicated his non-acceptance of the allotment on 28.11.2001, which was received by HUDA on 03.12.2001. HUDA forfeited the earnest money due to the late communication. The respondent filed a complaint under the Consumer Protection Act, 1986, leading to a series of decisions by the District Forum, State Commission, and National Commission, which upheld the refund with interest. HUDA contended that the forfeiture was justified as the non-acceptance was not communicated within the stipulated time. The respondent argued that the delay was due to office closures and postal holidays. The court analyzed the circumstances surrounding the communication of non-acceptance and applied principles from the General Clauses Act, 1897, stating that a party should not be penalized for circumstances beyond their control. The court upheld the lower forums' decisions but reduced the interest rate from 10% to 9%, effective from the date HUDA received the letter. The appeal was disposed of accordingly.
Headnote
A) Consumer Protection - Forfeiture of Earnest Money - Justification of Forfeiture - Consumer Protection Act, 1986, Section 12 - The court examined the forfeiture of earnest money due to late communication of non-acceptance of plot allotment. It held that the respondent was not at fault for the delay caused by office closures and postal holidays, thus affirming the lower forums' orders. Held that the forfeiture was not justified (Paras 5-6). B) Interest Rate Adjustment - Reasonableness of Interest Rate - Consumer Protection Act, 1986, Section 12 - The court found the interest rate awarded by the lower forums to be slightly excessive and adjusted it to 9% from the date of receipt of the non-acceptance letter. Held that the adjustment was necessary for fairness (Paras 6-7).
Issue of Consideration
Whether the forfeiture of earnest money was justified and the interest rate awarded was appropriate.
Final Decision
The Supreme Court upheld the orders of the lower forums but reduced the interest rate to 9% from the date of receipt of the non-acceptance letter.
Law Points
- Consumer Protection
- Forfeiture of Earnest Money
- Interest Rate Adjustment
- General Clauses Act
- 1897
- Communication of Non-Acceptance



