Case Note & Summary
The dispute arose between the Haryana Urban Development Authority and Shakuntala Devi regarding the allotment of plots and the subsequent failure to offer possession. The Respondents were allotted four plots in Model Town, Kalanwali, and had paid all dues, but possession was not offered until December 9, 1994, which they refused. The District Forum initially awarded interest at 15% on the amounts deposited after one year from the auction date until possession was offered, along with compensation for mental tension and litigation charges. The State Forum modified this to allow interest after two years from the deposit date. The National Commission later awarded 18% interest after two years, which was challenged by the Appellants. The Supreme Court referenced its earlier decision in Ghaziabad Development Authority vs. Balbir Singh, stating that interest rates must be determined based on the specifics of each case and that compensation for mental agony must correlate with actual loss or injury. The court restored the State Forum's order, clarifying that this decision should not set a precedent for future cases. The Appeals were disposed of without costs.
Headnote
A) Consumer Protection - Interest Rate - Justification for Interest Rate - Consumer Protection Act, 1986, Section Not mentioned - The court held that interest at the rate of 18% cannot be uniformly applied without considering the facts of each case, emphasizing the need for a determination of loss or injury. The order of the National Commission was set aside, restoring the State Forum's order which was deemed fair and correct (Paras Not mentioned).
Issue of Consideration
Whether the National Commission's order granting interest at 18% per annum was justified and whether the Respondents were entitled to compensation for mental agony.
Final Decision
The Supreme Court set aside the National Commission's order awarding 18% interest and restored the State Forum's order, which allowed interest after two years from the date of deposit and awarded compensation for mental agony.
Law Points
- Consumer protection
- interest rate
- mental agony compensation
- deficiency in service
- misfeasance in public office


