Case Note & Summary
The dispute arose from appeals filed by the Ghaziabad Development Authority challenging orders from the National Consumer Disputes Redressal Commission that granted interest at 18% per annum to complainants. The Supreme Court noted that the Respondent was allotted a plot of land in the Govindpuram Plot Scheme on 9th March 1989 and had deposited the entire amount, but no plot was allotted until possession was delivered on 29th September 1995. The District Forum awarded compensation in the form of interest at 18% from 1st January 1992 until possession was given, along with Rs. 1,000 for mental agony. The State Forum dismissed the appeal, and the National Forum confirmed the interest payment. The Supreme Court reiterated that interest at 18% cannot be uniformly applied without assessing the specific circumstances of each case, as established in the earlier case of Ghaziabad Development Authority vs. Balbir Singh. The Court ordered the Appellants to pay the amount deducted as TDS with interest at 18% per annum until payment is made, clarifying that this order is not a precedent for future cases. The appeal was disposed of accordingly.
Headnote
A) Consumer Protection - Interest Rate - Uniform Application of Interest - Consumer Protection Act, 1986 - The Court held that interest at the rate of 18% cannot be granted in all cases without considering the specific facts of each case, emphasizing the need for a finding of loss or injury. The Court directed that future cases must adhere to the principles established in prior judgments (Paras 1-2).
Issue of Consideration
Whether the Consumer Forums can uniformly grant interest at the rate of 18% per annum irrespective of the facts of each case.
Final Decision
The Supreme Court upheld the orders of the Consumer Forums, directing the Appellants to pay the deducted TDS amount with interest at 18% per annum until payment is made, while clarifying that this order does not set a precedent for future cases.
Law Points
- Consumer protection
- Interest rate
- Compensation for mental agony
- Deficiency in service
- Misfeasance in public office


