Case Note & Summary
The dispute arose from an appeal challenging an order by the National Consumer Disputes Redressal Commission, which held that the State Commission could restore a complaint dismissed for default. The appellants contended that this view contradicted the precedent set in New India Assurance Co. Ltd. v. R. Srinivasan, and argued that the Consumer Protection Act, 1986 was amended in 2003 to grant restoration powers only to the National Commission, not the State Commission. The respondents maintained that the National Commission's decision was based on the factual circumstances of the case. The court examined the conflicting judgments, particularly focusing on the lack of statutory provision allowing the State Commission to set aside ex parte orders. It highlighted that the State Commission had erred in its reasoning by distinguishing previous cases where no written statements were filed. The court noted that the inherent power to dismiss cases for non-prosecution exists, but the authority to restore such cases is not granted to the State Commission under the Act. Given the divergence in judicial opinions, the matter was referred to a larger bench for a definitive ruling on the State Commission's powers regarding ex parte orders.
Headnote
A) Consumer Protection - Power of Restoration - Jurisdiction of State Commission - Consumer Protection Act, 1986, Section 22A - The National Commission held that the State Commission has the power to restore complaints dismissed for default, relying on New India Assurance Co. Ltd. v. R. Srinivasan. However, the court noted that the Act does not confer such power on the State Commission, leading to a referral to a larger bench for clarification (Paras 2-7).
Issue of Consideration
Whether the State Commission has the power to recall an ex parte order.
Final Decision
The Supreme Court referred the matter to a larger bench to resolve the conflicting interpretations regarding the State Commission's power to recall ex parte orders under the Consumer Protection Act, 1986.
Law Points
- Consumer protection
- power of restoration
- ex parte orders
- jurisdiction of State Commission
- inherent powers of judicial bodies


