Case Note & Summary
The dispute arose between the Maharashtra State Electricity Distribution Co. Ltd and Lloyds Steel Industries Ltd regarding a demand notice issued for service line charges after the latter sought to restore its power supply contract demand to 90 MVA. The respondent company had previously reduced its demand and later applied for reinstatement, which was granted with conditions for additional charges. The respondent challenged the legality of the demand notice before the Maharashtra Electricity Regulatory Commission, which ruled in favor of the respondent, leading to appeals by the appellant to the Appellate Tribunal and subsequently to the Supreme Court. The core legal issue was whether individual consumers could approach the Commission directly under the Electricity Act. The court analyzed Section 42(5) of the Act, which mandates the establishment of a grievance redressal forum for consumers, and concluded that the Commission lacked jurisdiction in this matter. The court referenced previous decisions affirming that individual grievances should be addressed by the designated forum. Ultimately, the Supreme Court set aside the orders of the Commission and the Appellate Tribunal, remitting the matter to the appropriate forum for resolution without commenting on the merits of the case. The appeal was allowed with no order as to costs.
Headnote
A) Electricity Law - Jurisdiction of Regulatory Commission - Individual Consumer's Grievance - Section 42(5) Electricity Act, 2003 - The court held that individual consumers must approach the established grievance redressal forum rather than the Commission, as per the statutory provisions. The Commission's assumption of jurisdiction was deemed unsustainable, necessitating referral to the proper forum for resolution (Paras 5-9).
Issue of Consideration
Whether the individual consumer can approach the Commission under the Electricity Act, 2003.
Final Decision
The Supreme Court allowed the appeal, set aside the orders of the Commission and the Appellate Tribunal, and remitted the matter to the appropriate grievance redressal forum under Section 42(5) of the Electricity Act, 2003 for resolution.
Law Points
- Jurisdiction of regulatory commission
- Consumer grievance redressal
- Electricity Act interpretation



