Case Note & Summary
The case involved an appeal by Mahesh Builders against an order of the National Consumer Disputes Redressal Commission regarding a delay in filing an appeal. The appellant contended that their counsel was not heard on merits during the proceedings of F.A. No. 64/2005, and the National Commission erroneously determined the appeal was barred by 240 days, despite an office report indicating a 62-day delay. The Supreme Court, upon reviewing the case, found no evidence that the appellant's counsel had been heard on the merits of the case. The court noted discrepancies in the limitation period calculation and determined that the National Commission's order lacked clarity on how the 240-day figure was derived. Consequently, the Supreme Court set aside the National Commission's order, condoned the 62-day delay in filing the appeal, and remanded the case for a fresh hearing on merits, emphasizing that prior observations should not influence the new decision. The court's decision aimed to ensure fairness and proper consideration of the appellant's arguments.
Headnote
A) Consumer Protection - Right to be Heard - Appellant's Counsel Not Heard on Merits - Consumer Protection Act, 1986 - The National Commission did not provide an opportunity for the appellant's counsel to present their case on merits, leading to a flawed decision. The Supreme Court set aside the impugned order and remanded the matter for a fresh hearing, ensuring that the National Commission considers the appeal without bias from previous observations (Paras 1-2).
Issue of Consideration
Whether the appellant's counsel was heard on merits and the correctness of the limitation period applied by the National Commission
Final Decision
The Supreme Court set aside the impugned order of the National Commission, condoned the delay of 62 days in filing the appeal, and remanded the matter for a fresh hearing on merits.
Law Points
- Consumer protection
- limitation period
- right to be heard



