Case Note & Summary
The case involved an appeal against the order of the National Consumer Disputes Redressal Commission, which had modified a previous order from the District Forum regarding the refund amount and interest rate. The appellant, M/s. U. S. Roofs Ltd., was directed to refund Rs.2,38,280/- minus Rs.1 lakh already paid, with a reduced interest rate of 10%. The Supreme Court, upon hearing the parties, decided to further modify the Commission's order by increasing the total amount payable to Rs.4,50,000/- to be paid within three months. The court did not impose any costs on either party, concluding that the modification was appropriate and justified.
Headnote
A) Consumer Law - Modification of Interest Rate - Reduction of Interest Rate - Consumer Protection Act, 1986 - The National Consumer Disputes Redressal Commission modified the interest rate from 18% to 10% and directed a refund of Rs.2,38,280/- minus Rs.1 lakh already paid, with interest at 9%. The Supreme Court found it appropriate to modify the order further, directing a total payment of Rs.4,50,000/- to the respondent within three months. Held that the modification was justified (Paras 3-4).
Issue of Consideration
Whether the modification of the interest rate and refund amount by the National Consumer Disputes Redressal Commission was appropriate.
Final Decision
The Supreme Court modified the order of the National Consumer Disputes Redressal Commission, directing the appellant to pay a total of Rs.4,50,000/- to the respondent within three months.
Law Points
- Consumer protection
- Interest rate modification
- Refund liability
