Case Note & Summary
The dispute arose between an insurer and the insured regarding the validity of a full and final discharge voucher issued by the insured after receiving a settlement payment. The insured had taken out a Fire and Special Perils Policy for goods stored in Surat, with a sum insured that was increased over time. Following a claim for damages due to flooding, the insurer assessed the loss and offered a settlement, which the insured alleged was coerced. The insured filed a complaint with the Insurance Regulatory and Development Authority and later sought arbitration under the Arbitration and Conciliation Act, 1996 after the insurer rejected further claims. The Bombay High Court allowed the arbitration application, leading to the insurer's appeal. The Supreme Court examined whether the discharge voucher, allegedly signed under duress, could bar arbitration. The court emphasized that while a discharge voucher typically signifies the end of a contract, allegations of coercion could render it void, thus allowing the dispute to be arbitrable. The court upheld the High Court's decision to refer the matter to arbitration, stating that the validity of the discharge voucher should be determined by the arbitral tribunal. The court also clarified that the existence of an arbitration clause in the contract was not in dispute, and the Chief Justice had the authority to decide preliminary issues regarding the arbitration agreement. Ultimately, the court ruled that the dispute regarding the claim was arbitrable despite the discharge voucher, as the insured's allegations of coercion needed to be examined (Paras 1-22).
Headnote
A) Arbitration Law - Arbitration Agreement - Validity of Discharge Voucher - Arbitration and Conciliation Act, 1996, Section 11 - The court held that a discharge voucher executed under coercion may not be valid, allowing the dispute to be arbitrable. The Chief Justice's decision to refer the matter to arbitration was upheld, emphasizing the need for evidence on coercion (Paras 8-10). B) Insurance Law - Full and Final Settlement - Effect of Acceptance of Payment - Insurance Act, 1938, Section 64VB - The court ruled that acceptance of a full and final settlement does not preclude a party from disputing the validity of the discharge voucher if coercion is alleged. The arbitral tribunal must decide on the validity of the discharge voucher (Paras 19-22).
Issue of Consideration
Whether a dispute raised by an insured, after giving a full and final discharge voucher to the insurer, can be referred to arbitration.
Final Decision
The Supreme Court upheld the Bombay High Court's decision to refer the dispute to arbitration, ruling that the validity of the discharge voucher must be determined by the arbitral tribunal. The court emphasized that allegations of coercion could render the discharge void, allowing the dispute to be arbitrable.
Law Points
- arbitration agreement
- full and final discharge voucher
- coercion
- accord and satisfaction
- Insurance Regulatory and Development Authority
- Arbitration and Conciliation Act
- 1996



