Case Note & Summary
The judgment involved multiple appeals concerning insurance claims filed by M/s Krishna Food & Baking Industry Pvt. Ltd. and Rajendra Kumar Sawhney against M/s New India Assurance Co. Ltd. and Canara Bank. The background of the case stemmed from a terrorist attack on the complainants' business premises in November 1991, which led to substantial damage and the suspension of operations. The complainants had obtained three insurance policies covering various aspects of their business. After the attack, the Insurance Company repudiated the claims citing pilferage and the unfit condition of the stocks. The National Commission partially upheld the claims but reduced the amounts due to these reasons. The complainants appealed, arguing that the National Commission erred in its findings and that the claims were valid based on the evidence presented. The Insurance Company contended that the claims were not justified due to alleged pilferage and the condition of the stocks. The Canara Bank, which had a financial interest in the policies, also filed appeals seeking direct payment from the Insurance Company. The Supreme Court analyzed the evidence and found that the complainants were indeed entitled to the full amounts claimed, as the inability to operate was due to external circumstances beyond their control. The court also upheld the Canara Bank's right to receive payment directly under the assigned policies, referencing relevant provisions of the Insurance Act and Transfer of Property Act. Ultimately, the court dismissed the Insurance Company's appeals and allowed the appeals of the complainants and Canara Bank, directing the Insurance Company to make the payments accordingly.
Headnote
A) Consumer Protection - Insurance Claims - Entitlement to Claim Amount - Consumer Protection Act, 1986, Section 23 - The National Commission partially allowed the claims of the complainants but reduced the amounts based on unfit stocks and alleged pilferage. The Supreme Court held that the complainants were entitled to the full amount claimed as the inability to operate was due to terrorism, not negligence. (Paras 31-32). B) Insurance Law - Assignment of Insurance Policies - Rights of Assignee - Insurance Act, 1938, Section 38 - The Canara Bank, as an assignee of the insurance policies, was entitled to receive the claim amounts directly from the Insurance Company. The court found that the assignment was valid and the Bank's claims were well-founded. (Paras 39-41).
Issue of Consideration
Whether the complainants were entitled to the full amount claimed under the insurance policies and whether the Canara Bank was entitled to receive payment directly from the Insurance Company.
Final Decision
The Supreme Court allowed the appeals of the complainants for full claim amounts and upheld the Canara Bank's right to receive payment directly from the Insurance Company, dismissing the appeals of the Insurance Company.
Law Points
- Consumer Protection
- Insurance Claims
- Assignment of Insurance Policies
- Pilferage
- Terrorism Coverage


