Case Note & Summary
The dispute arose from a complaint filed by the appellant against the respondent, Indian Overseas Bank, which was summarily dismissed by the National Consumer Disputes Redressal Commission on the grounds of limitation. The National Commission did not issue notice to the respondent before dismissing the complaint, which led to the appellant's appeal to the Supreme Court. The Supreme Court found that the dismissal was not justified as the complaint could not be said to be barred by limitation per se, and noted that the appellant had also filed a petition for condonation of delay. The court emphasized the importance of natural justice and the need for the National Commission to provide an opportunity for hearing on the limitation issue. Consequently, the Supreme Court allowed the appeal, set aside the impugned order, and remitted the matter back to the National Commission for a proper hearing on the limitation question, directing that if the limitation issue was resolved in favor of the appellant, the National Commission should then decide the matter on its merits.
Headnote
A) Consumer Protection - Limitation Period - Dismissal of Complaint - Consumer Protection Act, 1986 - The National Commission dismissed the complaint as barred by limitation without issuing notice to the respondent or considering the petition for condonation of delay. The Supreme Court held that the dismissal was unjustified and remitted the matter for proper consideration of limitation after issuing notice (Paras 1-2).
Issue of Consideration
Whether the National Consumer Disputes Redressal Commission was justified in dismissing the complaint on the ground of limitation without issuing notice to the respondent.
Final Decision
The Supreme Court allowed the appeal, set aside the impugned order of the National Commission, and remitted the matter for consideration of the limitation issue after issuing notice to the respondent.
Law Points
- Consumer protection
- Limitation period
- Condonation of delay
- Natural justice


