Case Note & Summary
The case involved an appeal under the Consumer Protection Act, 1986, concerning a complaint filed by the appellant against a cooperative bank. The National Consumer Disputes Redressal Commission dismissed the complaint on the grounds of limitation, noting that the claim against the bank was made on 16th May, 1994, while the complaint was filed on 26th August, 1996, which was beyond the limitation period. The appellant contended that he was unable to file the complaint in time due to his arrest on 5th June, 1994, and subsequent incarceration until 4th February, 1995. The Commission acknowledged the appellant's situation but required him to provide an affidavit to explain the delay, which he failed to do. Consequently, the Commission dismissed the complaint as barred by limitation. The Supreme Court, upon reviewing the case, found no error in the Commission's decision and upheld the dismissal of the appeal, concluding that the appellant did not provide sufficient evidence to justify the delay in filing the complaint.
Headnote
A) Consumer Protection - Limitation Period - Delay in Filing Complaint - Consumer Protection Act, 1986, Section 23 - The Commission dismissed the complaint as barred by limitation, noting the complaint was filed beyond the prescribed period. The appellant's argument regarding sufficient cause for delay due to incarceration was not accepted as no evidence was provided to substantiate the claim. Held that the Commission acted correctly in dismissing the complaint (Paras 1-2).
Issue of Consideration
Whether the delay in filing the complaint was justified and should be condoned.
Final Decision
The Supreme Court dismissed the appeal, affirming the Commission's decision to dismiss the complaint as barred by limitation.
Law Points
- Consumer protection
- limitation period
- sufficient cause
- delay condonation


