Case Note & Summary
The dispute arose from a complaint filed by a nurse against a surgeon alleging negligence for leaving gauze in her abdomen during surgery in 1993. The respondent underwent surgery for gall bladder removal and experienced ongoing pain for nearly nine years before discovering the gauze during a subsequent operation in 2002. The respondent filed a complaint in 2004, which was initially dismissed by the State Commission as barred by limitation. The National Commission reversed this decision, stating that the cause of action continued due to persistent pain. The appellant contended that the complaint was time-barred and cited precedents to support his argument. The respondent argued that she only became aware of the negligence upon receiving the histopathology report in 2002. The court analyzed the provisions of the Consumer Protection Act regarding the limitation period and the admissibility of complaints. It concluded that the respondent's failure to seek medical advice for nine years after the initial surgery undermined her claim. The court ultimately ruled that the complaint was indeed barred by limitation and dismissed it, emphasizing the importance of timely action in cases of alleged medical negligence.
Headnote
A) Consumer Protection - Limitation Period - Filing of Complaint - Consumer Protection Act, 1986, Section 24A - The complaint was dismissed as barred by time since it was filed beyond the stipulated two-year period from the date of discharge after surgery. The court held that the cause of action arose at the time of discharge, and the respondent's delay in seeking redress undermined her claim (Paras 10-22).
Issue of Consideration
Whether the complaint filed by the respondent was barred by limitation under the Consumer Protection Act, 1986.
Final Decision
The Supreme Court allowed the appeal, set aside the National Commission's order, and dismissed the complaint filed by the respondent as barred by limitation.
Law Points
- Consumer Protection
- Limitation Period
- Medical Negligence
- Discovery Rule
- Admissibility of Complaints



