Case Note & Summary
The dispute arose from a consumer complaint against the Kanpur Development Authority regarding the allotment of a plot under the Kakadeo Scheme. The respondents participated in an auction for a plot in 2005, but due to a civil court injunction, the allotment was cancelled, and the deposited amount was refunded. The respondents filed a complaint for damages and interest, which the State Commission upheld in an ex parte order, finding the Authority guilty of unfair trade practices. The Authority appealed to the National Commission, claiming lack of notice, but this was rejected. The Supreme Court found that the issue of proper notice service was not adequately addressed and remitted the matter back to the National Commission for a decision on this procedural point before considering the merits of the case. The appeal was allowed, and the previous orders were set aside, emphasizing the necessity of ensuring fair opportunity for all parties involved.
Headnote
A) Consumer Protection - Notice Service - Proper Service of Notice - Consumer Protection Act, 1986, Section Not mentioned - The court examined whether the notice issued by the State Commission was duly served on the appellant-Authority, which was crucial for the validity of the ex parte proceedings. The National Commission's finding of service was contested, leading to the appeal being allowed and the matter remitted for proper determination. Held that the issue of notice service must be resolved before proceeding on merits (Paras 21).
Issue of Consideration
Whether the notice issued by the State Commission was properly served on the appellant-Authority.
Final Decision
The Supreme Court allowed the appeal, set aside the National Commission's order, and remitted the matter for a determination of whether the notice was properly served on the appellant-Authority before proceeding on merits.
Law Points
- Consumer protection
- notice service
- ex parte proceedings
- unfair trade practices
- refund of deposits



