Case Note & Summary
The case involved multiple appeals against a judgment by the National Consumer Disputes Redressal Commission concerning claims made by the insured, M/s Garg Sons International, against the insurer, Export Credit Guarantee Corporation of India Ltd. The insured had purchased an insurance policy for shipments to a foreign buyer, who defaulted on payments. The insurer rejected claims on the basis that the insured did not comply with the requirement to notify defaults within 45 days. The State Disputes Redressal Commission had initially ruled in favor of the insured, directing the insurer to make payments for several claims. The insurer appealed, arguing that the insured failed to comply with the notification requirement, which was a condition precedent for liability. The court examined the insurance policy's terms, particularly Clause 8(b), which mandated timely notification of overdue payments. It was determined that the insured had not complied with this requirement for most claims, leading to the conclusion that only two claims should be allowed. The court emphasized the importance of adhering to the terms of the insurance contract and ruled that the insurer was not liable for the claims that did not meet the notification requirement. Ultimately, the court dismissed the appeals except for the two claims that complied with the policy terms.
Headnote
A) Insurance Law - Compliance with Policy Terms - Notification of Defaults - Consumer Protection Act, 1986, Section 19 - The insured failed to notify the insurer of defaults within the stipulated period as required by the insurance policy, leading to rejection of claims. The court held that strict compliance with policy terms is essential for liability to arise (Paras 6-14).
Issue of Consideration
Whether the insured complied with the terms of the insurance policy regarding notification of defaults.
Final Decision
The court allowed only two claims and dismissed the remaining appeals, emphasizing the necessity of compliance with the insurance policy terms.
Law Points
- Insurance contract interpretation
- compliance with policy terms
- Consumer Protection Act
- 1986
- liability exclusion



